Windows 10: How do I get full functionality of all apps purchased under Adobe Creative Cloud

Discus and support How do I get full functionality of all apps purchased under Adobe Creative Cloud in Windows 10 Gaming to solve the problem; I purchased a new Surface Pro and have now spent more time trying to get two critical apps installed that it would have taken to dig out my old Surface... Discussion in 'Windows 10 Gaming' started by Jess AH, Jul 12, 2024.

  1. JESS AH
    Jess AH Win User

    How do I get full functionality of all apps purchased under Adobe Creative Cloud


    I purchased a new Surface Pro and have now spent more time trying to get two critical apps installed that it would have taken to dig out my old Surface and just realize the new machine + windows 11 sucks. I spent two hours with Adobe trying to download this software - and - they could not even remote in to the machine to support... Any help here on how to fix this? I see all kinds of thoughts on "S" mode, but this doesn't even show up as an option on my About section in Settings...

    :)
     
    Jess AH, Jul 12, 2024
    #1
  2. MARKSETON
    MarkSeton Win User

    Adobe Creative Cloud

    I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
    I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

    I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

    Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions
     
    MarkSeton, Jul 12, 2024
    #2
  3. ARUN B J
    Arun B J Win User
    Adobe Illustrator and Adobe Creative Cloud

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How did you try to uninstall the application?
    • What exactly happens when you try to uninstall the application?
    • Are you getting any error message?

    I suggest you to refer the link below and check if it helps.

    Redirecting

    Keep us posted on this issue so that we can assist you better.

    Thanks and Regards.
     
    Arun B J, Jul 12, 2024
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    How do I get full functionality of all apps purchased under Adobe Creative Cloud

    Andre Da Costa, Jul 12, 2024
    #4
Thema:

How do I get full functionality of all apps purchased under Adobe Creative Cloud

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