Windows 10: How do I get Microsoft Remote Technical Support?

Discus and support How do I get Microsoft Remote Technical Support? in Windows 10 Support to solve the problem; The last three Windows 10 updates left my desktop without sound output from speakers or headphones. Each time I ended up contacting Microsoft Windows... Discussion in 'Windows 10 Support' started by Bronis, Oct 28, 2017.

  1. BRONIS
    Bronis Win User

    How do I get Microsoft Remote Technical Support?


    The last three Windows 10 updates left my desktop without sound output from speakers or headphones. Each time I ended up contacting Microsoft Windows Technical Support who took remote control of my computer and sorted the problem out via a series of entries in Control Panel. The Fall Creator Update that I've just installed has done it again - this time the sound troubleshooter tells me I haven't got speakers/headphones plugged in, although I've done multiple reboots, and unplugged and replugged both speakers and headphones. What's worse, I can't find any way to get onto Microsoft technical support to do their usual fix via remote control.

    Does anyone know where that facility has moved to? I've found some links to Quick Access but nothing about how I get Microsoft to appear at the other end. Thanks...

    :)
     
    Bronis, Oct 28, 2017
    #1
  2. ANDRE DA COSTA
    Andre Da Costa Win User

    How do I get back to the technical support staff? My computer became unresponsive and cut me off.

    Click Start > All Apps > scroll down to the letter "C" then click Chat Support.
     
    Andre Da Costa, Oct 28, 2017
    #2
  3. DAVIDMOXHAM
    DavidMoxham Win User
    How do I get back to the technical support staff? My computer became unresponsive and cut me off.

    How do I get back to the technical support staff? My computer became unresponsive and cut me off.
     
    DavidMoxham, Oct 28, 2017
    #3
  4. FREEBOOTER
    FreeBooter Win User

    How do I get Microsoft Remote Technical Support?

    You have "Get Help" app in Fall Creator Update.
     
    FreeBooter, Oct 28, 2017
    #4
  5. BRONIS
    Bronis Win User
    Thanks a lot for that. Used the app, connected to a Microsoft tech and had the problem fixed in 15 minutes. Marvellous.
     
    Bronis, Apr 4, 2018
    #5
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How do I get Microsoft Remote Technical Support?

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