Windows 10: how do I get my computer to recognize my epsom ET2800 printer

How do I get my computer to recognize my EPSOM ET-2800 PRINTER

:)

 

Epsom printer

Why won't my Epsom printer recognise my genuine Epsom cartridges ?

 

epsom xp 970 printer

I have a brand new Epsom XP 970 printer that prints device status pages continually. I went to customer support for Epsom and a tech walked me through several steps to try to fix the problem. To no avail. Finally the tech said I should contact MICROSOFT

because its an issue with them.

 

Epsom D120 Printer icon is mising from the Taskbar on Windows 10.

Hello Don,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Since when are you facing the above issue?
  
• 
  Did you make any recent hardware/software changes prior to the issue?
  

You can pin EPSOM D120 Printer on taskbar as well as on desktop. You have to choose the option to do so from the printer settings page on the window.



Follow the steps below to view the Epsom D120 printer icon on the taskbar:

• 
  Press Windows logo key on the keyboard, type
  Devices and printers and select the top most search result.
  
• 
  Right click on the printer and select Printing preferences from the context menu. Select your printer again if necessary.
  
• 
  Click on Maintenance tab and then click on
  Extended Settings button.
  
• 
  Select Enable EPSOM Status Monitor 3 and click
  OK.
  
• 
  Click on Monitoring Preferences button, click on
  Shortcut Icon box and click OK.
  
• 
  Close the window and check if the changes are effective.
  

If the above method does not work, pin the printer icon to the desktop by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Devices and printers and select the top most search result.
  
• 
  Right click on the printer and select Create shortcut
  from the context menu.
  
• 
  Select the location or simply click on Yes.
  
• 
  Close the window and check if the changes are effective on the desktop.
  

Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.