Windows 10: How do I get my external DVD/CD player working?

I am unable to get my external DVD/CD player going.

I have installed VLC media player and this is the error message I get -

Your input can't be opened: VLC is unable to open the MRL 'dvd:///C:/Program%20Files/VideoLAN/VLC/'. Check the log for details. -

help

:)

 

DVD/CD Player not working

I have a Lenovo G505s Laptop with Windows 10 and a DVD/ CD Player that suddenly does not work. The computer tells me the drivers are OK. I have been into Device Manager and uninstalled and reinstalled both the DVD player and the associated controller without success. The DVD player appears to be working OK ( I can hear it working and the small power light comes on ) but for some reason the system does not recognise it . I am reluctant to get involved in registry changes ( suggested as a possible source of the problem ) as I am not too computer savvy.

 

CD/DVD Player not working

The CD/DVD player on my desktop pc, has become very unreliable, since updating to windows 10



Problem:

With a CD/DVD inserted into the player .

• 1% of the time it works correctly and play a CD without any problems.
  

• 99% of the time it does not acknowledge the disk, a green light flashes 6 or 7 times and then goes back to do nothing mode.

• If I try to start the CD directly in windows explorer, a dialog box appears instructing me to insert a disk. I know these disks to be working.

Troubleshooting carried out

• The device manager reports the device is working properly.
• Checked the drivers are up-to date,
• Uninstalled the drivers
• Scanned for hardware changes
• Uninstalled the hardware
• Rebooted several times
• Scanned with DeviceDiagnostic Troubleshooting Pack Cabinet (.diagcab)
• Checked all the cable connections
• Did a control panel troubleshoot and Reconfigure hardware (cd player worked when I did a restart, but only the once and then continued the error)

 

cd/dvd player

Hi Jack,

For better assistance, provide the answers to the following questions:

• Are you using an external CD/DVD drive?
• Have you made any changes on your device prior to the issue?
• How did you know that your CD/DVD player was not installed? Did you receive an error message?

If you have manually uninstalled the driver, restart your computer. Once the computer restarts, the drivers will be automatically installed.

Let us know if you have any other concerns.