Windows 10: How do I get my laptop to detect my headphones?

I am using a steelseries arctis 7+ headset with a usb c dongle. There is nothing wrong with the headphones or dongle however they will not show up anywhere on my laptop. A week ago they would be displayed as "Arctis 7+" in my audio settings. I have tried looking for this name everywhere and cannot find it. I can't seem to find a way for my laptop to detect the headphones.

:)

 

Headphones Not Detected

Wasn't sure what topic to put this under.

Windows 10 refuses to detect my headphones from my headset. The mic is fine. The computer even recognizes when I plug the headphones of the headset in. But it refuses to detect them. I can go into my Sound in Control Panel all day, and there will NEVER be any
headphones in that list. So, no, I cannot click headphones, just making that clear before someone suggests clicking on headphones.

How do I force Windows 10 to detect the headphones that I have plugged in, so that they will work? The jack is working fine. When I plug them in it gives me the pop-up letting me know that I plugged something into the jack. But that's the end of it. It will
not detect the headphones. Nothing comes out of them. There are no headphones in the Sound list. There is nothing. Nada. Zip. Zero. Zilch. Why does it register something is plugged in and then refuse to detect it?

Someone please figure out why Windows 10 simply cannot detect headphones and help me fix this so I can use my headset.

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Windows 10 Acer Aspire V5-573G laptop not detecting bluetooth wireless headphones

I just bought new skullcandy wireless headphones, and they are detected by and paired with my phone and tablet just fine, but when I try to connect them to my laptop, they don't show up in the list of devices. The phone and tablet show up in the list,
just not the headphones. The exact same problem happened with the previous pair of wireless headphones that I purchased as well. I have tried checking for driver updates, but it said I have the latest drivers. Please help if you have any suggestions or answers
as to what the problem may be and how I can fix it.