Windows 10: How do I get my mouse to work properly?

Discus and support How do I get my mouse to work properly? in Windows 10 Software and Apps to solve the problem; Hi, I have a Logitech Performance MX mouse I also have the keyboard too. I had been using this flawlessly on my Windows 10 laptop but it has issues on... Discussion in 'Windows 10 Software and Apps' started by Mattie77, Nov 11, 2022.

  1. MATTIE77
    Mattie77 Win User

    How do I get my mouse to work properly?


    Hi, I have a Logitech Performance MX mouse I also have the keyboard too. I had been using this flawlessly on my Windows 10 laptop but it has issues on Windows 11. If I go into Device Manager it shows up under other devices and shows "The drivers for this device are not installed. Code 28 There are no compatible drivers for this device. "I have tried installing Logitech software from their website but nothing detects the usb that is needed with the mouse. If I delete the device from Device Manager it seems to work fine but when my laptop is restarted I'm back to the same issue. Is the

    :)
     
    Mattie77, Nov 11, 2022
    #1
  2. HUNTER MEREDITH
    Hunter Meredith Win User

    Wireless Mouse doesn't work properly

    The different mouse that I tested on this works perfectly, but unfortunately, the mouse I used originally that I tested on the other computer, didn't work properly, just the buttons.

    So, I bet that I'll either use the new mouse, which gets uncomfortable, because it's meant to be hidden in the computer via USB... Or, I buy a different mouse. Or, find the solution to the original problem..
     
    Hunter Meredith, Nov 11, 2022
    #2
  3. FREDERIK LONG
    Frederik Long Win User
    Wireless Mouse doesn't work properly

    Here are the first steps you need to take:

    • Test the mouse on a different PC.
    • Test a different mouse on your PC.
     
    Frederik Long, Nov 11, 2022
    #3
  4. MICHAEL GALL
    Michael Gall Win User

    How do I get my mouse to work properly?

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Nov 11, 2022
    #4
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How do I get my mouse to work properly?

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