Windows 10: how do i get my old MS 10 and MS Word 10 back after a repair

I had Windows 10, my computer crashed, I took it to GeekSquad for them to fix. When I picked up my computer, I was told that they could only install the Microsoft 11 to my computer as you had discountinued Microsoft 10. I do NOT like version 11, and now I don't know how to fix this. Geeksquad will not put MS 10 back on.I love my computer and would have same issue if I were to try to purchase a new one.How can I buy and put my computer back to where it was on 10. I like MS Word 10 better than anything else out there.

:)

 

MS WORD

I have proceeded with your suggestion of selecting the word document saved in a path and tried to select it for right clicking but miserably failed. It has not allowed me to select the word document first and windows explorer hanged circling for sometime
and came out of explorer itself. This issue may be something different I feel. Other MS docs like excel, notepad etc are opening correctly when I double click as usual and this word document only giving problem.

Please suggest some other workable solution.

Thanks,

Balakrishnan.

 

Is MS reconciling with the PC Gaming Community?

What !?? Games For Windows didn't prove to you that MS was serious about PC gaming? /sarc

Actions speak louder than words. So step up to the plate, Microsoft, or STFU.

 

MS WORD

Hi Balakrishnan,

Thank you for updating me about the concern.

I greatly apologize if It was not explain in detail on the site I have provided.

Please accept my sincere apology Balakrishnan.

One of the most common cause why Microsoft office file that won't open on windows 10 is because of incorrect file associations.

The troubleshooting steps to know if this is the cause of the issue is to manually select the correct program or application to open the File, we can do this by:

1. Going to the " File Explorer" , then choose the file (Microsoft Word doc.) you want to open, then right-click the file.

2.Select Open With

3. Then, select Microsoft Word from the list of options.

If the cause of the MS word file not opening in file explorer is incorrect file associations it should open the file.

However if it would still not open the file we then look for other troubleshooting steps to determine the cause of this concern.

Please update me about the outcome so that I can further assist you Balakrishnan.

Best regards,

Anthony De Jesus

Independent Advisor