Windows 10: How do I get my Outlook to access my Virgin Media email.

Discus and support How do I get my Outlook to access my Virgin Media email. in Windows 10 Network and Sharing to solve the problem; Hi, up until early yesterday I was accessing my virgin media email via Outlook which has far superior functionality. Something has changed since... Discussion in 'Windows 10 Network and Sharing' started by KennethBaggott, Sep 25, 2019.

  1. KENNETHBAGGOTT
    KennethBaggott Win User

    How do I get my Outlook to access my Virgin Media email.


    Hi,


    up until early yesterday I was accessing my virgin media email via Outlook which has far superior functionality.


    Something has changed since then & Outlook cannot connect to the Virgin media server smtp.virginmedia.com


    Is there some way I can re-establish connection with this server?


    Thanks Ken.

    :)
     
    KennethBaggott, Sep 25, 2019
    #1
  2. JOY KEMPRAI
    Joy Kemprai Win User

    Microsoft email (Virgin Media).

    Hi Jamie,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to check whether you are receiving emails through the web browser by logging on to your virgin media account.

    Run the Windows app troubleshooter and check if it fixes the issue.

    Try these steps to run the troubleshooter:

    • Type troubleshooting in the search bar.
    • Click view all in the left panel.
    • Select ‘Windows app' and follow the on-screen instructions.

    Hope this helps. Get back to us with the results for further assistance.
     
    Joy Kemprai, Sep 25, 2019
    #2
  3. JAMIESTONEXQ
    JamieStoneXQ Win User
    Microsoft email (Virgin Media).

    Hi,

    I'm getting really annoyed with my Mail account now.

    My problem is that I'm trying to receive emails from virgin media on the Windows 10 mail app but I am instead getting no emails from a Microsoft email. I tried changing this on my outlook on the browser and added a virgin media account from there.

    Still nothing.

    Please help.

    Jamie
     
    JamieStoneXQ, Sep 25, 2019
    #3
  4. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    How do I get my Outlook to access my Virgin Media email.

    Update Credentials of Virgin Media Account.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    To have better clarity on the issue, answer the below-listed questions and get back to us.

    1. Are you currently using a Microsoft Account?
    2. Had you ever linked your Virgin Media Account to your Microsoft Account?

    If you are logging into Web Outlook, then follow the below steps to update your Outlook Profile.

    Step 1: After signing in to your Microsoft Outlook account, click the photo icon on the top right and click
    About me.

    Step 2: Click on Edit in Edit Your Profile >
    Edit Your Basic Information.

    Step 3: To change your basic information, such as your About Me description and your profile photo, click
    Basic Information and edit your information. Click Save all and
    close.

    If you want to update your Virgin Media Account information, then you may want to post your query in
    Virgin Media Community.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.
     
    Shafeeq_Khan, Sep 25, 2019
    #4
Thema:

How do I get my Outlook to access my Virgin Media email.

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