Windows 10: How do I get my pc to stop freezing?

I’ve had this problem for a while now, ever since we had it refurbished and it would almost always give me a BSOD for the video_scheduler. We ‘fixed’ this problem with help from a few computer persons and it thankfully stopped crashing, however programs that we try to run on it do crash almost immediately. I’ve tried many forums suggesting reducing the graphics to improve performance, but they only delay the crash by 5 or so minutes. I do not overclock it and I have the sufficient graphic cards but anything that remotely uses gpu for instance, Unity, most Steam games, or any quality of defi

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all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Solitaire collection is freezing my PC

Hi,

Thank you for writing to Microsoft Community forums.

• What is the version of Windows 10 installed on the machine?
  

• Are you aware of any changes that happened on the computer prior to this issue?
  
• Do you see any error code/message upon PC freeze?
  
• Is the issue specific to Microsoft Solitaire Collection or does it occur while using any other application?
  

I suggest you to place the computer in a clean boot state and check if the issue persists. Refer
How to perform a clean boot in Windows
for the same.

Note:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

Your computer may temporarily lose some functionality while in a clean boot environment, however that functionality will return when you
reset the computer to start normally after you have finished your troubleshooting.

Reset the computer to start normally after troubleshooting.
Refer
How to perform a clean boot in Windows for the same.

If the issue persists, assuming, it’s the game that is crashing, I suggest you to try the troubleshooting steps listed in

Game freezes or stops responding on a Windows 10 device and check if they’re helpful.

Let us know how it goes.

Regards,

 

PC Freezes

Hello,

To isolate your Windows 10 freezing issue, kindly answer the following questions:

• Aside from this error, are you also getting other error codes or messages?
• Where do you usually experience this freezing issue? Is it during startup?
• Other troubleshooting steps you've tried so far?

Looking forward to your response.