Windows 10: How do I get pass the “incorrect password” prompt?

Discus and support How do I get pass the “incorrect password” prompt? in Windows 10 Software and Apps to solve the problem; I’m currently trying to resolve the black screen after login issue, so far no luck. I’m doing the ctrl/alt/del and hold shift restart to access the... Discussion in 'Windows 10 Software and Apps' started by Dimitri227, Mar 30, 2025.

  1. How do I get pass the “incorrect password” prompt?


    I’m currently trying to resolve the black screen after login issue, so far no luck. I’m doing the ctrl/alt/del and hold shift restart to access the troubleshoot options. I’m trying to roll back my windows drivers but can’t get pass the password screen. I’ve using the correct password, I’ve reset it about 3 times now and used old passwords still no luck. How do I get pass the “incorrect password” prompt?

    :)
     
    Dimitri227, Mar 30, 2025
    #1

  2. Incorrect password prompt at log in page

    Hello,

    Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family.

    From the description provided, I understand that the password you were using is prompted as incorrect when trying to login to Windows 10.

    To be able to assist you better, please let us know how did you upgrade to Windows 10 at the first place before the issue occurred. Also, provide us with the exact error message prompt that you receive.

    As an initial recommendation, I would suggest you to consider the below situations and check.

    • Check the "Num Lock" and "Caps Lock" button on the keyboard. If you created your Windows 10 login password with a mix of capital letters and numbers to make it securer, make sure you put in the correct password.
    • If your computer has more than one account, make sure you switch to the exact account for the password you are entering.
    • If you are trying to login to Windows using a Microsoft Account credential, follow the below link.

      http://windows.microsoft.com/en-IN/windows-live/account-reset-password-forgot-faq

    Please reply on this and we would be happy to help you.

    Thank You.
     
    Sayan_Ghosh, Mar 30, 2025
    #2
  3. Incorrect Password with correct password!

    So this is new. I refreshed my PC due to some odd issues and relinstalled some needed drivers. One being for my Netgear A6210 (which has been giving me troubles in the past like failing to connect to the network when waking up from sleep).

    So my A6210 has no issue connecting to my 2.4Ghz network but now (which it didn't used to do before) it tells me my password for my 5G network is incorrect even though I know for a fact it is correct. My phone at the same distance as my wireless adapter connect to the 5G network with the same pass. I even changed the pass and had my phone connect to it again but the A6210 just fails to accept the pass. Windows just keeps telling me its incorrect.

    I couldn't find much searching the web on this. Most say to reset router but the router is ok (since my phone can connect). I tried re installing the driver for it but issue persists.

    To make sure it isn't some keyboard fault I copy the password exactly as it is set in the router's wireless setting page and paste it when it asks for the key.
     
    AphexDreamer, Mar 30, 2025
    #3
  4. jeffMNMN Win User

    How do I get pass the “incorrect password” prompt?

    The Password is Incorrect

    I have tried login in to my computer on Windows 10 but it shows password is incorrect. I have followed the steps indicated but it is still showing that the password is incorrect. Please advise.
     
    jeffMNMN, Mar 30, 2025
    #4
Thema:

How do I get pass the “incorrect password” prompt?

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