Windows 10: How do I get pass the setup pin screen but the computer won’t let me install the app that’s...

I keep trying to press the setup my pin and the search for app in the store option keeps coming up but after I click yes it doesn’t do anything

:)

 

After Windows 10 update, signin screen won`t accept my pssword.

Sign-in screen won`t take my password after Windows 10 update on a new HP laptop. I had setup a pin login but now asks for Microsoft password which I wrote down and have used before but will not accept now.

Doug991

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

How to pin app shortcut to desk top?

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow below steps to change pin the apps on the desktop screen and check if it helps.

Step 1: I suggest you to perform the below steps to add the apps on desktop.

• Click on the “Start button” and locate the App that you want to pin to Desktop.
• Right click on the “App” and click on “More options”.
• Then click on “Open File location” and right click on the app, click on “Send to” option.
• Then select “Desktop (Create shortcut)”.
• Go to “Desktop” and check whether the app is located or not.

Or Step 2: To add shortcuts to the desktop

• Press and hold or right-click the desktop, tap or click New, and then tap or click Shortcut.
• Enter the location of the item or tap or click Browse to find the item in File Explorer.

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.