Windows 10: How do I get passed "look like something happened , let's try reconnecting" even though I...

I cannot seem to download Microsoft windows and I have repeatedly followed the steps. I have been stuck on this page for more than 2 hours now even though I have wifi.

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How to Unlock Drive in Windows 10: 5 Ways to Remove a Lock

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Reconnecting an unconnected driver

Hi Quad,

Looks like your S Drive has been disconnected. In order to reconnect to the drive, let's map that specific drive again. Follow these steps:

• Right-click the Windows key and select File Explorer.
• Click This PC.
• On the top, click the Computer tab, then select Map network drive.
• Once the Map Network Drive wizard opens, choose a letter for the drive, and browse or type in the path to the drive.
• Make sure also to check the box Reconnect at sign-in.
• Click Finish.

Let us know if you need further help.

Regards.