Windows 10: How do I get rid of DropBox files

I created a DropBox account to backup my files and instead discovered that my Document files, my Pictures, and my Videos were all missing. I finally found out how to get back my Document files, half of my Videos, but none of my pictures. The Picture files will show up in DropBox on the web but when downloaded to my computer they will only show up in the DropBox file in my User profile. I have Windows 10 Pro and when I click on any of the links below This PC in File Explorer they are all blank unless I go into the User profile under Windows and open the DropBox file. I want to copy everyt

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Deleting Dropbox

Hello Donna,

As you are issue is concerned to deleting the Dropbox, we will help you with this issue.

• Do let us know the complete error message/ error code of this issue?
• Are you referring to Dropbox icon/ application on Windows 10?

If you are referring to Dropbox app on your device, try the below steps and check if it helps.

Step 1: If the Dropbox is preloaded on your desktop:

• Click Start.
• Click Settings.
• Click System.
• Click Apps & features.
• Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
• Click Uninstall.

Step 2: If the Dropbox is a desktop app follow:

• Press Windows + X, click on Control Panel.
• Under Programs, select Uninstall a program.
• Select Dropboxfrom the list of programs, and click Uninstall.

Hope it helps. Provide us additional information if you are still facing the issues with deleting the Dropbox program on your device.

Thank you.

 

Unable to open Dropbox file sent to me

I received a file in my yahoo.ca email box. The file shows that it is shared by Dropbox. When I click the button to open the file, my Gmail account shows up. Why does my Dropbox did not open to receive this file?

I downloaded the file, but none of the application listed by Microsoft allows me to open the file.

Any suggestions?

 

link to dropbox online

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern, as you are unable to find the Dropbox in the Navigation pane under Quick Access on the file explorer.



In this scenario, we would suggest you to perform these steps and check if you are able to get back the Dropbox in File Explorer.

1. Go to the
   Dropbox
   website, then click on the Get Dropbox Basic link on the upper-left corner of the page.
   
2. Click on downloaded file to launch its installer.
   
3. On the Set Up Dropbox screen, enter your account email address and password in the fields provided, then click
   Sign in.
   
4. Click the Open my Dropbox button.
   
5. When the Welcome to Dropbox dialog screen appears, click on
   Get Started.
   
6. Click on Next, as well as the next two prompts to proceed.
   
7. Click the Finish button and check if Dropbox now appears in the left panel of File Explorer.
   
8. To add Dropbox to Quick Access, right-click on
   Dropbox from the left panel of the window.
   
9. Now select Pin to Quick access.
   

I hope this will fix the issue



Please refer this article for additional information:
What do the sync icons mean and what should I do if they’re missing?



If you still have the issue, then we would recommend you to contact
Dropbox support team.



Aditya Roy

Microsoft Community – Moderator