Windows 10: How do I get rid of duplicate administrator account

I couldn't sign into my laptop because I created a password that I forgot of course. Upon trying to figure out how to sign in and get rid of my password. I was told to go to utilman.exe and create a connection with a another administrator account now I can't get rid of the administrator account which is read only and I can't shut down my laptop so I can restart it and sign in using the new password I created. Please somebody help me.

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

delete duplicate account

Hi RogerBlair1-

Thank you for keeping me posted and I do apologize for the delay.

When you open the settings and navigate on the account settings, how many account did you see?

Kindly follow the steps below and check how many accounts is registered in your Windows computer.

Press windows key + R

Type: netplwiz

Press enter.

User accounts will appear, check how many accounts are listed.

If there are any duplicate accounts on your computer even if they use the same Microsoft account, then the duplicate account should appear on the list.

If there are 2 accounts listed, verify which is the duplicate account and remove it.

Kindly ensure to back up all your files first before doing the process to avoid data loss.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.