Windows 10: How do I get the sound back on my laptop?

Discus and support How do I get the sound back on my laptop? in Windows 10 Gaming to solve the problem; Hello, Logged onto my laptop today and there is a black circle with a white cross in centre, over my sound icon.I have looked up how to solve this and... Discussion in 'Windows 10 Gaming' started by Charlotte Butson Student, Mar 21, 2025.

  1. CHARLOTTE BUTSON STUDENT
    Charlotte Butson Student Win User

    How do I get the sound back on my laptop?


    Hello, Logged onto my laptop today and there is a black circle with a white cross in centre, over my sound icon.I have looked up how to solve this and gone into my device manager. There is no sound or audio listings under my device. There is no audio device in my laptop when I try to uninstall or install. It's all very strange as it was working yesterday.Help!

    :)
     
    Charlotte Butson Student, Mar 21, 2025
    #1
  2. CADAVECA
    cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue How do I get the sound back on my laptop? :p
     
    cadaveca, Mar 21, 2025
    #2
  3. FIREBERD
    fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, Mar 21, 2025
    #3
  4. OPIE540
    Opie540 Win User

    How do I get the sound back on my laptop?

    sound distorted after windows 10 anniversary upgrade

    This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

    I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
    tab" as step #5 suggests.

    Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

    Realtek still shows in my programs list, though it shows no memory is used.

    Thanks for your continued help.
     
    Opie540, Mar 21, 2025
    #4
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How do I get the sound back on my laptop?

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