Windows 10: How do I get to talk to a live tech rep. I was on live chat this morning for over 2 hours...

I need to talk to a live rep. I wasted over 2 hours this am with live chat and got no where.

:)

 

Microsoft Live Chat Support or Help with Issue

Getting to an agent via Live Chat took me over an hour and was extremely convoluted *Confused. So much so that I honestly cannot recall all the steps I took. I believe their system is designed to have one go on a 'treasure hunt' as all other sites with live chat have that little chat pop-up.

 

Live chat support - Talk to a person feature not working

I've been trying to get support from the live chat of both Skype and Microsoft (including the Get Help app of Windows). None of the topics suggested addresses my question, so the chat app finally gives the "Talk to
a person" option. When I click it, nothing happens. It's supposed to give options like 'call me back' or 'chat with a person' etc, but none of those options appears. There's just a box that says "Talk to a person" but the options are not visible. Is this just
a glitch, or is the live chat with a person feature not yet functional?

 

Live Chat.

We did and no one used it:

www.techpowerup.com/chat

We do have the Live extension:

TechPowerUp