Windows 10: How do I have things I'm tryingdownload on my external storage

Doesn't show a option to download ofherwise

:)

 

Error: Please Insert The External Storage Media And Press Ok

My computer, HP 14-an013nr, said to do the Windows 10 update, but the storage was full so it suggested an external storage device... The problem is that now after using a usp drive and following the steps it is unable to reinstall the previous version. I've
tried this multiple times and even when it says "Restoring the previous version of windows" it always comes back to the "error please insert the external storage media and press ok" message. I can no longer use the computer. It will do NOTHING. It won't restore
the previous version of windows and only shows a black screen with the error message. Is there a way to save the thing or is it lost?

 

In "This PC" storage numbers aren't showing up under my external hdd storage bar

Hello Fermin,

We understand your concern in this regard.

• Is this issue specific to this External Hard drive?
• Did you try connecting other USB storage devices?
• Did you check connecting the same drive on different computer?

From the screenshot you have provided, I can see that every partition is showing the drive size, except the External Hard drive. I guess you also tried formatting the drive without success. I suspect that the problem lies with it. To confirm the same, suggest
you check connecting the same External Hard drive on different computer to see if it works fine. This will give us the clue on the root cause.

Meanwhile, try connecting some other USB storage devices to see if the same thing happens with them.

Let us know the outcome to guide you further.

 

Update Assistant does not detect External Storage Device

I am currently facing an issue with the update assistant. The problem comes from the prompt as seen from this webpage

Free up space for Windows updates - Microsoft Support

The issue is in "Step 2: Connect an external storage device". It says to
"Connect your external storage device and wait until you see it in the drop-down list" but the external storage device already connected to my device (and shows up on My PC) is not shown on the drop down list. Can you help?