Windows 10: How do I import pictures from my Camera?

Previously, I had the ability to import pictures and save them to my computer but recently when I try all i get is a message in my ‘photos’ app that states “Please update your devices settings to accept media transfers.” I updated my computer but I still have this same message so I returned back to the older version in hopes of trying to fix it. Everytime I attempt, I still get the same message but I never got it beforehand. My ‘import’ button in the app won’t even load so I’m not able to click that to save the photos from my sd card to my pc. How am I able to fix this?

:)

 

Cannot import pictures from Fuji camera

Hi Paulin,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

• 
  Is your computer able to detect the camera?
  
• 
  How exactly are you transferring the photos to the computer?
  
• 
  What is the specific location on the computer, where the folder is being created?
  
• 
  Did you try changing the location where you are trying to import?
  
  This issue normally occurs due to faulty connection of the device to the computer or if you are saving the picture to default location of the computer, the pictures folder in library is not accepting the photos that should be
  added and needs to be repaired.
  

Method 1: I would fist suggest you to check the connection of the Digital Camera to the computer, make sure it is firmly connected.

Method 2: You can import photos and videos from the Photos app.

1. Connect a camera or memory card to your PC.

2. In the Photos app, swipe up from the bottom edge or down from the top edge, then tap Import. (If you're using a mouse, right-click anywhere in the Photos app, then click Import.)

Note: Import isn't available if you're looking at a single picture in full screen view.

3. Tap or click the camera or memory card you want to import from.

4. Swipe down on or right-click each photo or video you want to import to select it.

Note: If you’ve already imported some photos from this camera or card, the ones you haven’t imported yet will be selected by default.

5. Enter a name for the folder you want to put the files in and tap or click Import.

6. When your files are finished importing, tap or click Open folder to see them in the Photos app.

Reference: Photos: Frequently asked questions

Method 3: I would suggest you to perform all the steps mentioned in the article.

What if a wired device isn't installed properly?

Additional reference: Photos app for Windows help. Refer to (Import photos and videos)

Note: The above mentioned links applies to Windows 10 as well.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Importing pictures from cameras on Windows 10.

Hi,



From the above description, I understand you are unable to import pictures from camera on Windows 10 computer.
Please write to us with the answers to the questions asked below for better understanding and further assistance on the issue:

• Are you not able to open the photos in File explorer?
• What happens on trying to import photos from camera? Do you get any error code or error message?
• Which photo viewing application are you using on the computer?

Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Import the photos from the Camera to Windows 10

Can you try the following steps:

• Connect the camera to your PC.
• Open the Photos app.
• Swipe in from the bottom edge to see the app commands.
  
  (If you're using a mouse, right-click within the app.)
• Select Import.
  
  Note
  
  Import isn't available if you're looking at a single picture in full screen view.
  
• Select the device you want to import from.
• The app automatically searches for all photos and videos that it hasn’t imported before and selects them. You can also swipe down on or click each photo and video you want to import or select Select all.
  
• Select Import.

The photos and videos are saved in the Pictures folder in a sub folder named with the date (for example, 2016-12-10).

Based on your screenshot, the system did not detect you device as a camera. If the steps provided didn't work, contact your device manufacturer and ask them if they have any know compatibility issues. Some camera requires an application that will give the
option to import/export pictures.

I'll be waiting for your response.