Windows 10: How do I know if something is wrong with my camera? The camera is being blocked and says...

I am having issues with camera/video camera. it is saying something is blocking it, Something about a shutter key. I do not have a shutter key on this laptop.

:)

 

"Your camera and microphone are blocked"

Win 10 desktop, latest update (20H2 Build 19042.867, KB5000802), Logitech Webcam 510. This morning for a meeting, one I've had many times before, I got a "Your camera and microphone are blocked" with doxy.me. I could hear and see them, but not the reverse. Tried iPad (wi-fi) and other party said I was still blocked. In Opera browser (desktop), looking at the doxy.me screen under Settings > Privacy and Security, things look ok to me (see screenshot). In Windows Settings, it shows "Camera access for this device is on," as are "Allow apps to access your camera" and "Allow desktop apps to access your camera." Doxy.me is not in the list -- Zoom and Webex are -- but the instructions say some apps aren't listed.

Any ideas? I'm not sure where else to look? Could the latest Win 10 update have caused this, as it has other kinds of problems (not for me). I haven't had this problem before with joining many meetings using doxy, Zoom or Webex. Thanks,

 

Camera is not opening

Hi Hardik,

One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

Kindly update us with the result and let us know if you need further help.

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?