Windows 10: How do I locate my previous up to date files and stop my laptop from a factory restart...

Hi, This is a reoccurring issue that I've had recently. Whenever my laptop shuts down completely or updates and turns back on it has a factory reset. All of my files that were downloaded and saved to the windows c: drive are missing but the storage that the files used are still shown. When I open the windows C: drive there are old files but the files are not up to date.

:)

 

File History restart

Hi Jim,



Thank you for writing to Microsoft Community forums.



To change the backup drive for File History, the current process should be stopped. I suggest you to try the steps listed below to stop file history on an older drive and restart it on a new drive:



Change File History backup drive:

• Open Settings and navigate to Update & Security > Backup.
  
• Click on More Options, scroll down to locate
  Backup to a different drive section, and choose Stop Using Drive.
  
• Plug in the new storage drive, navigate to Settings > Update & Security > Backup,
  and choose Add a Drive.
  
• Restart File History and configure it by referring to the article
  
  File History in Windows.
  

Hope it helps.

Regards,

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

How do I locate/ extract the imagex.exe file?


To try and keep a long story as short as possible:

I'm trying to install Win 10 on an external SSD, which I can boot on my MacBook Pro.

To complete the installation I have downloaded:
- install.esd and converted it to install.wim
- Windows 10 Pro ISO from Microsoft
- Boot Camp drivers from Apple

The final piece of the puzzle is to complete this step:

• Windows AIK (free) running on your Virtual Machine or on your PC, or just the imagex.exe file (the rest of the Windows AIK package is not needed)
  • Download imagex.exe
  • Download Windows AIK extract imagex.exe (this download and installation is not required if you have already downloaded imagex.exe)

This is to complete this final stage of the installation:

Step 3: Deploy the Windows installation image

1. Still using the command prompt in admin mode (you didn't close it, did you? *Wink ), locate the imagex.exe file mentioned in the "What you'll need" section and access its folder. In our example, we have put this file in C:\imagex\imagex.exe
2. Your Windows installation ISO has probably several installation options in it. So in order to identify the right one, type in the following:imagex.exe /info C:\wim\install.wim
3. Now identify the INDEX number of the installation that you wish to deploy. You will use it in the next step.
4. Type the following and hit enter. Replace 1 with the INDEX you identified in the previous step. Also remember to replace o: with the letter you have chosen in the previous step:imagex.exe /apply C:\wim\install.wim 1 o:
   This will take some time. The Windows installation image is being deployed to your external drive
5. Once done, type the following to create the boot section (remember to replace o: and b: with the letters you've chosen in the previous step):\windows\system32\bcdboot o:\windows /f ALL /s b:
   
   
   I'm doing this on a Toshiba Laptop running Windows 7.
   I've also purchased a genuine license for Windows 10 Pro.
   
   Any help greatly appreciated.
   
   Regards,