Windows 10: how do i log in if i've lost my windows 7 password

I've lost my password for an old laptop with Windows 7 so can't even delete files or update to Windows 10. I've tried hard reset but never get the screen showing options, eg safe mode shown in online tutorials

:)

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad

 

Lost My Administrator Password

To which "this" are you referring?
- If you are following the tutorial Bree suggested in the very first reply to your question then what you need to do at each step is explained in detail. So which step are you at?
- If you are following a different procedure then state what it is and which step you are at. If, for example, you are trying to manually enable the Built-In Admin as suggested in post #11 then that account has no password.

Denis

 

Windows 10: Passwords seem to get lost

Hi Jackie,

In cases wherein you cannot log in to your Windows 10 computer, we need to consider if you are typing the correct password or if you are logging in to the correct account. To better assist you, we need the answers to the following questions:

• Are you using a Microsoft account or a local account to log in to your computer?
• Have you tried
  resetting your Microsoft account password?

In the event that you are using a local account on your Windows 10 PC, we suggest following the steps in this

article to reset your Windows 10 local account password.

We are looking forward to your response.