Windows 10: How do I login onto my computer if pin and face recognition doesn't work?

Pin and face recognition stopped working for my windows 10 pro computer. What should I do to open my computer?

:)

 

face recognition and PIN login problem

I have a brand new Microsoft Surface Laptop running Windows 10. After the initial startup and setting of a new PIN and face recognition the it automatically updated. On attempting to login face recognition attempted to engage and login several times until
that locked as a sign in option. The next logical step is the PIN, but the message on the start screen reads "Your PIN no longer available due to a change to the security settings on this device. You can setup your PIN again by going to Settings\ Accounts\
Sign-in options."

This obviously is not accessible as the PIN appears to have been disabled after the update. How do I login to the laptop without a PIN or facial recognition? There is notan option available to reset PIN or password. And, how do I avoid this conundrum in
the future.

Thank you, RC

 

Facial recognition and pin not working for login

I have NO idea where to put this one, and I can't find anything online.

Dell Precision 7740. 5 months old. Dell has replaced the motherboard twice, second time MB and memory. It's working today, but the facial recognition and pin don't work. They haven't worked since the first MB replacement.

The technician that replaced the MB told me it wouldn't work 'til it was re-set up.

Login using password. Go to Accounts>Sign in options. It SAYS my pin is there. I have removed it and recreated it.
Open Windows Hello face and hit set up. Opens and says "Get Started". Hit that. It pops up and requires my PIN. I enter it, it flashes and disappears...

At LOGIN, in the sign-in options is the Pin. When I select the Pin I get:
Your PIN is no longer available due to a change to the security settings on this device. You can set up your PIN again by going to Settings > Accounts > Sign-in Options...

I've BEEN in the *&^%$#@ sign-in options over and over. It SAID my pin was set. I changed it. I rebooted. I still can't log in with the pin. I tried again to set the facial recognition. It has me enter the pin then closes.

What does changing the motherboard have to do with using a pin or facial recognition in the first place? And WHAT do I have to do to get this thing to accept the pin and use the Windows hello face?

 

Windows 11 - Windows hello PIN and Camera face recognition do not work

Hi,

Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens

Steps to replicate on my PC - WIN 11:

1. Situation 1 - Trying to change PIN:
   
   1. Settings - Accounts - Pin(Windows Hello)
      
   2. Although i'm currently using a PIN to log into my user, I only get 1 button: Setup
      
   3. Press Setup - Create a PIN - Next
      
   4. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      
2. Situation 2 - Trying to add Face recognition:
   
   1. Settings - Accounts - Facial recognition (Windows Hello) - Setup
      
   2. Welcome to Windows hello - Get started
      
   3. My face is scanned, i get a blue loading square, and dots on my things
      
   4. A couple more things
      
   5. Improbve recognition - if i skip this steps it does not make a difference
      
   6. A couple more things - Set up PIN
      
   7. Microsoft Account - Create a PIN - Next
      
   8. Making sure it's you - I add my PIN - Just a moment - the window closes, nothign happens
      

I initially thought my webcam was the issue, but then chaging the PIN does not work either, and it has nothing to do with the camera

I talked with someone from support (support request number is 1056162110), and we tried different things until 3:30 AM my time, about 1:30 h.

On my laptop (win 10) with the same account, face recognition and PIN works, I have not tried to change them.

Is there any way to reset PIN on an account level? Or repair windows?

What else should i try?