Windows 10: How do I manage my child's ability to play on multiplay?

I have twin girls. One. An go online multiplayer and the other can't. I have changed all settings to allow in the online and privacy settings menu. I have set allow for EVERYTHING that I can set it for. I've tried changing her age, setting up Microsoft family, deleting Microsoft family, downloading Xbox family settings app... Honestly I don't know what else I can do. Please someone help me.

:)

 

Manage my child's profile info does NOT show my kid

Hello Jabka71,

Thank you for writing to Microsoft Community Forums.

Your child's account could be in a different region than yours. To comply with regional regulations around data protection, the child and the adult providing consent need to be in the same regulatory region. It might also be due
to the account is not configured in the right way. Kindly follow the steps mentioned below to reconfigure the feature.

Step 1: Update your region.

• Go to Your info on account.microsoft.com and sign in.
  
• Select Edit country/region.
  
• Update your country or region to match your child's, then make sure the other settings are up to date. Select Save to finish up.
  

Step 2: Remove a child and add a child to your family.

• To remove a child from the list, I would suggest you to follow the steps mentioned in the article:
  
  https://support.microsoft.com/en-ph/help/4027707/microsoft-account-remove-members-from-family
  
  
• To add a child, sign in to
  https://account.microsoft.com/profile/ >> Go to
  Select a child to view or edit their settings and then select
  Add.
  
• Enter your child's email address and select
  Send invite. You need to accept the email invitation from a device with the Child account currently logged in.
  

For additional information, you can go through the article which talks about
Parental consent and Microsoft child accounts and
Set up and manage your family.

Hope it helps.

Mala.S

Microsoft Community – Moderator

 

Ability to extend screen time for child stopped working?

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with setting time limits for your child using Family Safety.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

• 
  Incorrect Family Safety settings.
  
• 
  Time limits is not setup correctly.
  

Try the steps listed here:



Method 1:

I suggest you to refer the article and check if you have setup time limits correctly or not.

Set limits for when and how your child uses the PC

http://windows.microsoft.com/en-us/windows-8/set-pc-limits

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

How do I refresh the Family Safety Filter?

http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Note: Applies to Windows 10.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

How do I manage my child's ability to play on multiplayer?

Hey

I put my child onto the Microsoft Family without any limits.

The problem is, my child just emigrated his Minecraft account not too long ago and he's facing a few problems

He can't play on Multiplayer and I couldn't find the option on how to change that.

Any help would be great.

- Ben