Windows 10: How do I open a program when the attached message keeps crashing comp

Every time I try to open Planswift the computer flashes and then this warning comes up before the computer locks up.
See attachement
Any suggestions please

:)

 

All Windows Keep Crashing

I have Windows 10 almost brand new computer. Everything to do with Windows keeps crashing. Some examples are when I push the all app viewer the start menu closes, when I go to settings it just keeps relaunching and nothing appears, when I try to view documents
the window barely opens before it crashes, even viewing downloads in the google chrome window makes chrome crash. I can open anything that doesn't have to do with windows like Chrome, Word, Paint etc. Could really use some help. Also when launching any of
those my CPU ran up to 113% and I got a message that the update did not fully complete but when I press that message the program keeps crashing.

 

Windows 10 deleting programs when i open them

So... about a year ago my computer started deleting my stuff. When i open google chrome it crashes and says that the .exe file was moved . And it keeps happening to all the programs i open. How do i fix this?

 

Fake tech support, don't fall for it. Download and install these virus removal tools to remove it.

Malwarebytes Anti Malware

HitmanPro

AdwCleaner

 

Your system is infected.
I would suggest these tools, in this order:

RKILL
TDSSKiller (select all options - it will reboot to scan properly)
RKILL (again, because everything RKILL does is undone by a reboot)
ADWCleaner (it will reboot to clean)
JRT
Malwarebytes Antimalware (run a custom scan, select the box to scan for rootkits, and check the box to scan your entire system drive)
Ccleaner - run on browsers and clean out temp + cache

All these tools are free/have free versions available.

Once clean, install MBAE (Malwarebytes AntiExploit) to help avoid these things.

 

I have tried all of the above,and no luck still appreas and I cannot open the program

And ideas?

 

I've used this method countless times for this exact infection on many systems and here on the forums as well. Everyone who has followed this method has reported success. You are the first one who still has the infection. *Confused

Does it only happen when trying to open the takeoff program, or does it happen when trying to open any program?

I would suggest make a restore point called "begin cleaning". Then, go into Ccleaner and delete all restore points except the one you just made.

Uninstall the takeoff software. (If you have the paid version, please make sure you have your key for re-installation.) Download a fresh installer for the software, to be installed later, after the system is clean.

Run Ccleaner on the registry, checking every box except Help Files.

Start the scans in my post over, and this time post the logs so we can have a look and see if we're dealing with more than just this simple ransomware. Use a code box (# button) for posting logs so they don't get too long in the thread. *Smile

 

Add one to the list: FLUSH DNS
Open an admin command prompt and type
Code: ipconfig /flushdns[/quote]

 

Might be a good time to mention that Apple's Mac OS X is not invulnerable, had a similar ransom-ware show up on a client's iMac yesterday PM. First thing done was to have her turn it off [she pulled the power cord] then when I got there this morning I unplugged the Ethernet cable from the Router and did the cleaning, found 2 Trojans and a Dropper. Interesting that the Dropper had been on the machine since 8/28/2016 but something triggered it yesterday.

 

Yes! They are ticking time bombs now. It's unbelievable the crap we have to put up with from these scumbags.
And you are so right - MACs are getting hit all the time now too.

 

Solved Microsoft Edge Hacked - Page 6 - Windows 10 Forums

I don't know if this will help but I had a similar infection in MS Edge and posted the above solution. I used Process Explorer to delete the tree of the popup, ran CCleaner, then a deeper scan wih Fix-It, turned off the computer and rebooted and all was fine. Cheers, and hope this might work or something similar.

 

Thanks all, re ran everything and re booted, seems to have done the trick, Appreciate your help & time

 

Excellent! Now create a new restore point, call it CLEAN. Then go into Ccleaner, your system restore points, and delete the old infected one.
Then please mark the thread as solved. Cheers! *Smile