Windows 10: How do I reach a person to talk to? this remote setup is not working for me.

How do I reach a person to talk to?

:)

 

Received a call, supposedly from Talk talk and I allowed remote access

Someone called me and said he was from talk talk he gave me my personal details and remotely accessed my computer.

Into the conversation he wanted my bank details, i didn't allow this and he hung up.

Is the person still remotely looking at my computer?

I have switched it on and off since.

[Original title: remote access]

 

setup remote access to win 7 computer

I'm trying to help my elderly mom with her win 7 computer from afar and it's frustrating without seeing what it looks like on her end and she doesn't understand basic windows terminology even from 2 decades ago! I'm using Win 10 and downloaded Remote Desktop
App. Looking for step by step instructions, preferably with screen shots, since I have to talk her through it over the phone and I've forgotten what Win 7 desktop even looks like.

If there's a better way to do it than Remote Desktop, I'm open to suggestions.

Thanks!

 

Remote Desktop Connection not reaching office computer from my laptop (Windows 10), but I can reach it from other computers

Hi Bryce,

To assist you with the concern, we suggest that you follow the steps provided below:

• Go to Settings.
• Choose Network & Internet.
• Click Ethernet > Ethernet Connection Icon.

Then, you will see an option to allow your device to be discoverable. After turning on, check if you were able to do Remote Desktop connection on your system.

If the issue still persists, you may also try re0installing Remote Desktop Connection on your computer.

Let us know how it goes,

Thank you.