Windows 10: How do I reconnect with windows technical support when the call is disconnected?

I am LIVID. Finding a phone number for microsoft is next to impossible. I was in a tech support call, was given a case number, got disconnected, but now when I call the same number 800 642-7676 the automated system disconnects me and forwards me to the web site for support.The web site for support is not useful for my case. I need to reactivate windows after a hardware change and slui 4 does nothing. I NEED HELP FROM A HUMAN AND MICROSOFT MAKES THIS NEXT TO IMPOSSIBLE NOW!HOW do I reconnect with tech support if I have a case number opened already?

:)

 

usb keeps disconnecting and reconnecting windows 10

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  What is the make model of your system?
  

I suggest you to Change the USB power management settings and check.

• 
  Open Device Manager.
  
• 
  Double-click the type USB to change power management settings.
  
• 
  Right-click the specific device you want, and then click
  Properties.
  
• 
  On the Power Management tab, change the power management settings.
  

I would also suggest you to refer to the suggestion by
Ashish Sondhi from the following link and check if it helps.

Redirecting



Also refer:

• What if a wired device isn't installed properly?

http://windows.microsoft.com/en-us/windows-8/what-device-isnt-installed-properly

(Note: steps in the above article applies to Windows 10 as well)



Let us know if you have any further query on Windows, we are glad to assist you.



Thank you.

 

Router disconnects from internet and reconnects

My router has been acting up lately. Its been disconnecting from the internet and eventually reconnects overtime. But the disconnect happens so frequently, its annoying and I've reverted to asking for help.

 

Disconnect and reconnect File History drive

Hi David,



Thank you for writing to Microsoft Community Forums.



To stop file history using a drive, you can try the steps listed below.



Ideally, File History will save copies of your files every hour, so disconnecting and reconnecting the backup drive every hour would be a tedious task. However, if you still would like to go for it, you may try the steps listed
below.

• Open Settings and go to Update & Security > Backup using File History.
  
• Scroll down to Backup to a different drive
  and choose Stop using the drive to disconnect the drive.
  
• Later, when you would like to reconnect, go to
  Settings>
  Update & security>
  Backup>
  Add a drive to reconnect the drive.
  

Additional Info: Use File History to backup and restore
in Windows 10



Let us know how it goes.

Regards,