Windows 10: How do I recover my keyboard and mouse functions in windows after an update disabled them?

I used an xbox one Bluetooth controller for years on windows 10. Then stopped using my pc for gaming because I allowed someone to use my PC for remote work during Covid. I was gifted a video game on steam years later but steam suggested I get the latest driver update from Microsoft for the xbox controller. I installed the update via Microsoft update, and it said windows needed a reboot. Upon reboot all usb is dead, and the mouse and keyboard don’t work. This is now dire because the computer is still needed for the remote work. It’s a dual boot machine so I swapped through the bios into Linux

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Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

disabled mouse and keyboard

Hello Peter,

An outdated or incompatible mouse driver can be one of the factors why this issue occurs. To assist you with your concern, we recommend that you follow these steps to check if the device is recognized correctly in Device Manager. To do this, follow the steps
below:

• In the Search box, type Device Manager and press
  Enter.
• Navigate to Mice and other pointing devices.
• A yellow exclamation means that the mouse driver is not installed properly. You can right-click and select
  Uninstall.
• Right-click on Mice and other pointing devices and select
  Scan for hardware change.
• If the yellow exclamation mark still exists, go to their support site to search your product name and find the corresponding mouse driver to install and update.
• You may re-do the steps 1 to 5 to check for the keyboard.
  

Note: If there are no pointing devices and keyboard, it indicates that there is no mouse and keyboard configured or it is a mouse and keyboard hardware failure. We suggest that you contact your system manufacturer to report
the status of those devices to identify if these are hardware related issue.



Feel free to post back for an update with the outcome and let us know if you need more help.

 

Auto Repair disables keyboard and mouse

Running Windows 10 with computer, mouse and keyboard all functioning normally. If I execute the following keystrokes it results in a disabled keyboard and mouse with screen display to select your keyboard layout. Selection is impossible w/o keyboard or
mouse. Only way to recover is to manually power down computer and restart. I have tried multiple combinations of wired and wireless keyboard and mouse with the same results. How can I get Startup Repair to function correctly?

Keystrokes

Start

Settings

Update & Security

Recovery

Advanced Startup

Restart Now

Troubleshoot

Advanced Options

Startup Repair