Windows 10: How do I recover my Product Key after the most recent Windows update has caused my device...

I paid full price for a legitimate version of Windows 11 in 2023 when I built this device and have not had any issues for 2 years. After the most recent Windows update, my device constantly has the “Activate Windows” watermark and I can’t even change my audio settings from the speakers to my headset. I can’t use half of the features of my computer and I have already spent an hour just trying to access some form of customer service. I don’t have any of the original packaging. How can this be resolved?

:)

 

Need to recover files from my Memory card

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Recent update has caused issues with bluetooth

Hi Daniel,

Thank you for posting your query in Microsoft Community.

Share this information to assist you better.

• 
  Have you tried any troubleshooting steps on your computer?
  

I suggest you to check the status of Bluetooth in device manager.

Method 1: Check Device Manager.

• 
  Press Windows + X, click on Device Manager.
  
• 
  Check for any exclamation marks in there.
  

If exclamations mark are there on any device name, try to update them by right clicking on them.

Method 2: Follow below steps.

Step 1: Run Hardware and Device troubleshooter.

• 
  Press Windows + W, Type troubleshooting.
  
• 
  From the search list, click on troubleshooting
  
• 
  On the left pane, click on view all.
  
• 
  From the list click on hardware and devices troubleshooter.
  
• 
  Follow on screen instructions to complete the troubleshooting.
  

Method 3:

I suggest you to uninstall the Bluetooth driver from the device manager and install the latest driver for the device from the manufacturer website.

Step 1: Uninstall and Reinstall Bluetooth Driver.

Please follow the steps given here to uninstall and then reinstall the Bluetooth driver.

a) Press Windows key +X
key when you are at desktop.

b) Select Device Manager.

c) Find and double-click Bluetooth driver from the left panel to uninstall

d) Right-click the device, and click Uninstall.

e) Windows will prompt you to confirm the device’s removal. Click OK
to remove the driver.

f) After the uninstallation is complete, reboot your computer as soon as possible.

Step 2: Install the Bluetooth driver from the manufacturer’s website.

You can logon to the manufacturer website and install the driver latest drivers in compatible mode.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

 

recent Win update

Hello,

A quick question before we proceed:

What is the KB number of the latest update that cause these issue?

I suggest you to update all device drivers from Device Manager. Once this is done restart the computer to check the status.

Follow the steps below to update the driver:

• 
  Press “Windows key + X” together and select “Device Manager”.
  
• 
  Locate the touchpad driver.
  
• 
  Right click on the Touchpad driver icon and click on “Update Driver software”. Follow the on screen directions and complete the process.
  

Keep us informed to help you further.