Windows 10: how do i reinstall or get photos LEGACY??

Very Frustrated. Microsoft Photos is awful so I want to use Photos Legacy. I cannot get it from the Microsoft store. Microsoft say simply to hit "settings" in the new Photos, then scroll down and choose "Open Legacy". Their screen shot SHOWS the button that says says "Open Legacy". MY button only says "GET Legacy".. NOT "Open"....which sends me back to the store, ...from where you cannot get it!!!. Going around in frustrating circles here. Have uninstalled and reinstalled the New Photos but it still says "GET legacy", not "OPen Legacy". Any help will be HUGELY appreciated! Thanks, Steve

:)

 

Photos Legacy

Hello Mel Goodale.



Welcome to Microsoft Community.



Regarding to your information I assume that you want to use the Photos Legacy but it will still use the new version.

Are you referring to opening Photo (Legacy) or the new version of Photos? If possible, you can try uninstalling Photos and

then see if you are able to open Photo (Legacy). Our tests have shown that it should work fine. If you don't use the new version of

Photos, you can try this approach.

You can go to Settings -> Apps -> Installed apps, search for Photos, and you should see both Photos and Photos (Legacy).

Delete Photos and see if it resolves the issue.

If you want to use it please create a new test account, and switch to the newly created account to see if the Photos app is working as normal.

This troubleshooting step can help isolate the problem due to an invalid profile configuration.

Create a local user or administrator account in Windows - Microsoft Support



If there is anything not clear, please do not hesitate to let me know.



Best Regards,



Tommy-MSFT | Microsoft Community Support Specialist

 

MS Photos legacy starts slideshow unexpectedly on specific filename patterns on Windows desktop

Hi,

Dear [App Support/Forum community],

I'm writing to report an issue with [Microsoft Photos legacy] on Windows10 where it automatically starts a slideshow when I click on a photo, despite having slideshow mode disabled.

I've tried various troubleshooting steps like changing settings, resetting the app, and even reinstalling it, but the issue persists. However, I've discovered a seemingly unique behavior:

• I have several photos on my desktop with specific filenames (e.g., Untitled-1.png, Untitled-2.png, 1693302989555.jpg).
  
• When I click on "Untitled-2.png," the app initially displays it correctly. But after 5 seconds, it switches to "1693302989555.jpg" and stops.
  
• Clicking "Untitled-1.png" follows the same pattern: After 5 seconds, it shows "1693302989555.jpg" and stops.
  
• 
  

My Observation:

It seems the app triggers a slideshow whenever filenames follow a numerical or alphabetical sequence (e.g., 1, 2, 3 or a, b, c). This only happens on my desktop; other folders function normally.

To confirm:

• I copied all desktop photos to a new folder, and the slideshow issue ceased.
  
• I added another photo with a random filename ("427a915a.png") and moved "1693302989555.jpg" away. Clicking "Untitled-2.png" displayed "427a915a.png" after 5 seconds, replicating the issue.
  

Possible Solution:

This suggests the app might have a bug related to interpreting specific filename patterns as a slideshow sequence.

Request:

I haven't found solutions addressing this specific issue in online communities. Could you please investigate and provide troubleshooting steps or a fix?

Thank you for your time and assistance.

Additional Information:

• Microsoft Photos Legacy 2023.11110.29003.0
  
• Windows version 10 22H2 Build (19045.39.30)
  

Thank you.

 

how to get Photos Legacy

Hi Robert,

I'm Christine, an Independent Advisor and a Windows user like you. I can see here that you would like to get the Photo Legacy. No worries, I'll do my best to help you.

To get that app, please click start menu and type Photos then hit enter

Select Settings and scroll down, you'll see the Photo Legacy, please click on it. And that should give you the Photo Legacy.

Please check and follow the steps from the link below:

How to get the Photos Legacy

https://support.microsoft.com/en-us/windows/wha...

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor