Windows 10: how do i reinstall synaptic fingerprint driver on my pc

my pc keeps telling me that fingerprint scanner is not compatible to my windows hello

:)

 

Interface software for Synaptics WBF fingerprint driver

Hello Chicago Bulls,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• Are you getting any error messages when trying to set up your fingerprint?
• Were there any recent changes made prior to this issue?

Meanwhile, make sure that your laptop has the latest driver installed for Synaptics WBF Fingerprint Driver. According to
HP's website, the latest driver is version
4.5.345.0 Rev.A.

If your laptop is already running the latest driver for the fingerprint device, try to uninstall and reinstall the driver:

1. Press Windows key + R, then type in devmgmt.msc and press
Enter.

2. In the Device Manager window, locate the
Synaptics WBF Fingerprint Driver and right-click on it.

3. Select Uninstall.

4. Reboot your computer and Windows will attempt to reinstall the driver.

5. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

Looking forward to your response.

Regards.

 

Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 ?

Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update.

Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
{Operation Failed} in Synaptics WBDI - SGX
Or This device cannot start. (Code 10) in Synaptics WBDI
The requested operation was unsuccessful.
The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update.
My driver version is 5.5.2620.1050.A.
I've already tried another driver, but unfortunately.
I already reinstalled Windows 10 but that doesn't help either.
I have Versie Windows 10.0.18363 Build 18363

 

synaptics Pointing Device Driver

Try Uninstalling your device first, restart and then Install again.

Step 1:

• Open device manager by right clicking This PC and select Manage. On the left pane, click the same.
• Under Mouse and pointing devices, right click the synaptics driver and click Uninstall.

Step 2:

Restart when prompted. Remember, Restart!

Step 3:

Install the synaptics driver again using the setup utility provided by the manufacturer