Windows 10: How do I Reinstall Windows 10 on my laptop with bitlocker enabled

Hello! I am currently using a hp laptop with a 256 GB PCIe® NVMe™ M.2 SSD hard drive. My device caught a virus that has put it out of order. The only way for us to fix it is to reinstall windows after erasing everything else. The only problem is that bitlocker was automatically enabled when I first got the laptop, so it will not let us reformat the hard drive. The only way to disable bitlocker is to get into Windows 10, but as I said, we can't. There is an option to delete the hard drive, but I think that that would erase it from the laptop?... The method that we are using to reinstall windows

:)

 

Bitlocker Randomly Enabled

Hi,

On my personal Lenovo laptop, Bitlocker somehow randomly was enabled. I have not enabled it, and I followed the recovery steps without luck. It seems that it was enabled during an update. I logged into my Microsoft account, see that the laptop is listed, but there is no bitlocker key listed. I am at a loss on what the next steps might be for me to be able to log into my computer at this point.

Carl

 

BitLocker won't enable on Windows 10 after update on Aug 9

Hi Brenda,

I would be happy to assist you.

Before I assist you I would like to know the information below,

• 
  Do you have a Windows 10 copy of the operating system?
  

I suggest you check whether the Bit locker is ON or OFF using the steps below.

Can you verify if BitLocker is enabled or disabled on your device? You can Enable/disable BitLocker by going to Desktop and follow these steps:

• 
  Swipe Right to Left to bring up the Charm.
  
• 
  Choose Settings.
  
• 
  Choose Control Panel.
  
• 
  Select BitLocker Drive Encryption.
  
• 
  Verify whether BitLocker is on or off on each device.
  

Also I suggest you to enable the WinRE so that you can enter the bit locker key and proceed.

When WinRE is disabled, you cannot enable BitLocker, and you receive an error message that resembles the following.

This PC doesn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

The solution would be to manually enable the windows recovery environment:

• 
  Copying the winre.wim file from c:\windows\system32\recovery\ to a folder on a recovery partition. (The partition need to have a drive letter at this point.)
  
• 
  Set the RE Image path. Example: reagentc /setreimage /path r:\recovery\windowsre
  
• 
  Enable RE with command: reagentc /enable
  
• 
  (You may remove the drive letter for the recovery partition after you have done this.)
  
• 
  Bit locker will be enabled.
  

If the issue still persists, suggest you to post your query on the below link.

https://technet.microsoft.com/en-us/library/hh831507(v=ws.11).aspx

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

Unable to enable BitLocker on Windows 10.

Original title: Win 10 Clean Install Cannot enable Bitlocker

Hi

Trying to do a clean install of Win10 Pro on a new Lenovo M700 Tiny machine. Win 10 OS Build 10586.218, version 1511

Cannot activate Bitlocker. Run thru turning on Bitlocker, saving key backup to USB, encrypt entire drive, using new encryption, select test Bitlocker encryption, reboot, bitlocker fails: "Bitlocker could not be enabled. The Bitlocker Encryption
key cannot be obtained from the Trusted Platform Module".

Have tried:

• 
  Checked TPM.msc. TPM is recognized, activated, owned etc
  
• 
  Deactivated TPM in BIOS, rebooted, logged in, verified off in TPM.msc, rebooted, reactivated in BIOS, TPM.msc sees functioning TPM, still fails same error
  
• 
  Cleared and reactivated TPM using TPM.msc. Same error
  
• 
  Formatted and reinstalled Win10 3 times. Recreated the Win10 USB install "disk" using the media creation tool for 1 attempt. Same issue each time.
  
• 
  All Lenovo driver & BIOS updates installed using Thinkvantage Tools. All MS Win 10 updates installed
  

Any help appreciated