Windows 10: How do I remove an old mobile phone from windows security passkey prompt?

Discus and support How do I remove an old mobile phone from windows security passkey prompt? in Windows 10 Gaming to solve the problem; Hello There, Can someone please help me to remove this old Phone? it's strange because I have never utilised the Phone link or connected it as a device... Discussion in 'Windows 10 Gaming' started by Danni.M, Jan 17, 2025.

  1. DANNI.M
    Danni.M Win User

    How do I remove an old mobile phone from windows security passkey prompt?


    Hello There, Can someone please help me to remove this old Phone? it's strange because I have never utilised the Phone link or connected it as a device to this pc. So I'm at a bit of a loss as to how it has even ended up in here. This pc is a Acer Aspire 1 running Windows 11 in Safe Mode details below. I am very firm that I do not want to switch out of S mode due to my recent past experiences. Here is the screen I'm seeing that I want to remove the device showing from:These are the details of what windows I'm running:Your help would be greatly appreciated.Thank You Kindly In Advance For Your

    :)
     
    Danni.M, Jan 17, 2025
    #1
  2. PANIC.EXE
    Panic.exe Win User

    How do I Remove an Old Device from windows security passkey prompt?

    Okay, So I managed to add my phone again but it's coming up as a duplicate?? and it errors out (the error on my phone says try another verification open error 105) on my phone when trying to use it. I assume this is because the the old phone entry. I see my newer phone passkey on my account page but I don't see the one that.

    here is a screenshot of my security page showing the NEW passkey from my phone and my yubikey but the other one is missing:


    How do I remove an old mobile phone from windows security passkey prompt? pX6t7lC%2BcPz2FEbwOQBFVkw856XpIBpra%2F%2BOlrsKHZ5I%2FCR9uqH3Mexv4bTGcIwik8yj9%2FsY%2BtZJ0cqGY%3D.png


    Here the screenshot from the prompt now. I need to remove the one with a red circle. the blue circle is the new key seen in the previous screenshot:


    How do I remove an old mobile phone from windows security passkey prompt? JY5qM9S6a7lMyBDAOwF5p4KXbhngwg7gbXkwvn1KtPNgVYgkBUhEDmfXVWPt8Yr05dCPi3w2jxcNlQPTqDJBBR%2Fzd2M%3D.png
     
    Panic.exe, Jan 17, 2025
    #2
  3. EMILYS726
    EmilyS726 Win User
    Disable "iPhone, iPad, or Android device" option for Passkey Sign-in

    Ok, so it is not that you already have that set up and have scanned the QR code using your mobile device, but you've been using security key instead, and now this pop up creates an extra step for you, because you have to click the security key option manually, is that right?

    In that case, then no, the website will not be listed in the passkey section. And also there's no way to default the security key over the passkey. I am afraid this is something that will have to go to Feedback hub (Windows +F).
     
    EmilyS726, Jan 17, 2025
    #3
  4. MEEBERS
    meebers Win User

    How do I remove an old mobile phone from windows security passkey prompt?

    Supported phones for Windows 10 Mobile Insider Preview Mobile

    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Jan 17, 2025
    #4
Thema:

How do I remove an old mobile phone from windows security passkey prompt?

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