Windows 10: How do I remove Microsoft family safety features from my account and PC?

Hello.I am 25 year old adult. Sadly my Mom passed away 2 years ago. Microsoft family features is annoying me constantly with pop ups etc. I have been trying to remove Microsoft family safety features from my account and my computer but I cant. Mom's email is terminated, her phone number is gone, everything is gone and settled. So I have nothing to recover her account. I still try to go through the process with her email and password by answering questions but "information I supply is not sufficient". I have tried other things to delete Family Features off my PC or disable it but nothing works.

:)

 

Windows 10 Family safety - child can disable all feature, why?

Hi,

There may be a sync issue with the restrictions that has been applied to the child account. To isolate your concern regarding Family Safety, we recommend that you follow these steps:

• Remove the Child account on the Family Safety website.
• Change the passwords of your account.
• Add the Child account again.
• Add the restrictions to the Child account again.

Keep us updated with the results if your child will still be able to turn off the Family Safety feature after performing the steps above.

 

Removing Microsoft Family Account

I cant get access to any of my kids in the Family Account feature. There is only the ability to 'add members' not remove.

A moderator in response to another suggested the following fix.

"We appreciate your response. To further troubleshoot your concern with Microsoft Family Protection, we suggest that you disable the Family Safety feature using Command Prompt. To do so, Follow these steps:

1. Press Windows key+ X, then click on Command Prompt (Admin). If ymanually ou are prompted for an administrator password or for a confirmation, type the password, or click Yes.
2. In the Command Prompt window, enter these commands:

schtasks /Change /TN "Microsoft\Windows\Shell\FamilySafetyMonitor" /Disable

schtasks /Change /TN "Microsoft\Windows\Shell\FamilySafetyRefresh" /Disable

3. Restart your PC.

Unfortunately for me, this does not work.

I get an 'error access is denied', ERROR: Invalid syntax. '/Change' option is not allowed more than '1' time(s) and finally ERROR: The specified task name "Microsoft\Windows\Shell\FamilySafetyRefresh" does not exist in the system.

How do i solve this problem?

Thanks, Paul

Moved from: Windows / Windows 10 / Security & privacy