Windows 10: How do I remove my accounts and info from windows 10 laptop

Hi,


Followed instructions here about how to remove accounts from my windows 10 laptop up until the point they say to click 'remove account', this option does not appear in the settings in my info or family & other users.


Need to return a laptop that isn't working but can't remove personal data due to above, or reset the laptop as I don't have windows installation or recovery media.

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

removing a microsoft account from a Windows 10 laptop

Hi,

To help resolve your concern, we suggest that you add a local account first on your PC, before removing the other account. Follow the steps below:

• To create a local account on your Windows 10 PC:

• Press the Windows key + R.
• Type netplwiz, and then click OK.
• Click Add.
• Click Sign in without a Microsoft account (not recommended).
• Click Local account, type a username, and a
  password (if you'd like one).
• Click Next, and then click Finish.
• Sign out of the Microsoft account you want to delete, sign in using the
  local account you created, and then remove the account you want to delete.

• To remove a Microsoft account from your Windows 10 PC:

• Click the Start button, and then click Settings.
• Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
• Click Remove, and then click Yes.

Let us know how it goes.