Windows 10: How do I repair my computer if it won't let me reset to factory settings.

Hello, yesterday, out of nowhere, my laptop decided to blue screen me. I didn't install any suspicious files or did anything that would damage it. The error message is MEMORY_MANAGEMENT, but since then almost every message is different. I decided yo hard reset it since I don't have anything I need in there, but when I try to reset it, it says that there is an error. Please help me, I've tried everything, even decided to do the ISO image method using my Pendrive.

:)

 

Reset computer to factory settings

Hi Sherry,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I suggest you to follow the steps below and check if the helps.

Step 1: Remove all the external devices (except keyboard and mouse) connected to the computer and check if it helps.

Step 2: I suggest you to download the Windows 10 ISO and create a Media Creation tool and then perform Automatic Repair.

Refer to the following link:

http://www.microsoft.com/en-us/software-download/windows10

(Refer to the section "Installing Windows 10 using the media creation tool " in the above article for creating the tool).

Once you have the installation media, follow the steps:

• Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message, you might need to
  change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.
• In the Windows Recovery Environment, on the Choose an option screen, click 'Troubleshoot'.
• Click, Advanced Options and then click on 'Automatic Repair'.
• After this complete the repair and see if you are able to boot in to your computer.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Xbox and OneDrive won´t log in sometimes

For some reason my one computer won´t log on to the Xbox app and OneDrive. My other computer on the other hand works perfectly fine. I can´t seem to find to reason and even tried with a factory reset and still the same issue. Help?

I´ve allready tried deactivating the firewall and even rebooting the computer

 

Reset to factory settings

No I love Windows 10.....but my computer was acting strange so I thought I would do a factory reset and put Windows 10 back onto my computer.

If I do create a bootable Windows 10 would I lose the recover drive information that comes with the computer?

Could you give me the steps to create a bootable of Windows 10.....I asked HP if there was anyway I could get Windows 10 put on it while they had it and they said no.

Thank you.