Windows 10: How do I reset an old work computer?

My fiance's dad gave me a work laptop the company he used to work for years ago gave him to keep. But he doesn't know if he can reset the computer due to administrative restrictions so I've been using it on his work profile which I don't have a problem with but under their restrictions I can't activate a firewall through windows security. the operatingsystem is Windows 10 Pro and the computer is an Asus 2 in 1 2015 can somebody please help me with this?? it would be greatly appreciated.

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

One computer cannot access other network computers.


So I've tried every troubleshooting step I know:

• Double checked that Net Bios was enabled
• Ran a bunch of network commands:
  • flushed DNS
  • registered dns
  • pinged and located the named computers successfully
• Reset my router to factory settings

Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

Any thoughts?

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John