Windows 10: How do I reset my laptop when both my wireless and main keyboard dont work and even the...

hi. I was fixing my laptop wireless connection to my mouse but it refuses to connect it due to error or like something that said it was being blocked by the system. then i tried looking for solutions, it said that i should delete the wireless drive of the device in the device manager and unfortunately I deleted something else that caused my laptop not to work or function at all. I tried restarting and it is now just stuck at the home screen.

:)

 

Wireless keyboard not working

Hi Arthur,

Thank you for your response.

I suggest you to connect the keyboard to a different computer and check if it works.

Apart from wireless keyboard, I would also suggest you to connect wired keyboard to the computer and check the status.

If issue still persists, try the steps provided below and check if it helps.

Check in compatibility mode.

Download the keyboard drivers from your computer manufacture website for Windows 10.

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed
  with the installation.
• Once this is done, restart the computer and check if the issue persists.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

 

logitek wireless keyboard problems

Thanks for the suggestions. I tried them all; none worked:
1. I plugged MK320 keyboard into another computer; same problem.
2. I plugged another wireless keyboard into main computer; it worked fine. The dongle was in the back of the computer, and the keyboard was 10 feet away from the computer.
3. I changed batteries; same problem
4. I ran Find_ANY_Problem_Devices.bat A minute later I got the report 'NO PROBLEM DEVICES WERE FOUND!'
So, it's definitely a keyboard issue and not a computer issue. The keyboard needs to be reset.
How to reset logitek wireless keyboard MK320

 

Number pad that comes with Sculpt wireless keyboard.

Hi,

This problem may occur due to an outdated or corrupted device driver. For us to provide the best resolution possible, we'll be needing additional information:

• Is the number pad device visible on Device Manager?
• Is the wireless keyboard working on your computer?

Meanwhile, we suggest following the troubleshooting steps provided on this
article. It contains information and basic troubleshooting steps regarding keyboard problems in Windows.

We're looking forward to your reply.