Windows 10: How do I reset pin number when PC is also unresponsive?

My computer suddenly became unresponsive yesterday. I have tried to solve the problem but now I have a message saying "something happened and your pin isn't available. Click to set your pin." However the computer is unresponsive and I can't click on anything. Please advise.

:)

 

how to reset pin number

Hi,

Step 1: In the Lock screen, click on the I forgot my PIN link.

Step 2: Enter your Microsoft account password and click Next.

Step 3: If you have two-step verification turned on for your Microsoft account, you have to enter the recovery email address or phone number to verify your ownership.

Step 4: Enter the security code you’ve received from Microsoft, and click Next.

Step 5: Click on Continue to confirm. A popup will appear and you’re prompted to set up a PIN. Enter at least a minimum 4 digit new PIN number you want for your Microsoft account

After resetting PIN successfully, you can now sign in to Windows 10 with your Microsoft account using the new PIN. However, the "I forgot my PIN" option is only available at the sign-in screen when using a Microsoft account. If you are using a local account,
follow steps in Option 2.

If you are using a local account and forgot your PIN code, log in with your password and follow these steps below to reset your PIN.

Step 1: On your lock screen, under the PIN entry box, select Sign-in options and sign in with your password.

Step 2: Go to Settings > Accounts > Sign-in options, and click on I forgot my PIN.

Step 3: Type your account password and click OK.

Step 4: Enter your new PIN in the fields and click OK. Then a new PIN is created.

Good luck

 

Trouble saving voicemail number

To access my voicemail it is my phone number, a pause and 4 digit pin.



I did the following steps:

• Turned off default voicemail number
• Added a , (for pause) at end of my phone number
• Added the 4 digit pin

I get the following error message We're having trouble saving your voicemail number right now. Try again later.



Any suggestions on how to correct this?

 

Pin Number

Hi,

It appears that you're having problems adding your PIN to your Windows 10 PC. For us to effectively assist you with your concern, we would like to know the following:

• Have you tried creating a new user account, and try to add a PIN to see if the issue persists?
  
• Have you tried restarting your computer? This helps to resolve common PC problems by refreshing all the programs and services.
  
• What troubleshooting steps have you taken to resolve the issue?

Regards.