Windows 10: how do I reset the pin for my PC on another device through my Microsoft account ?

I cannot sign into windows 11 desktop. Whenever it asks for my pin it does not input letters only numbers seem to work. Therefore I cannot access account settings to reset my pin and the “forgot my pin” message has also vanished so I have no way of logging in. Other keyboards have the same problem how do I reset the pin for my PC on another device through my Microsoft account ?

:)

 

Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Creating a Microsoft account PIN

Hi B. Johnson，

Welcome to Microsoft Community.

If you are unable to create a PIN for your Microsoft account, you can try the following steps to troubleshoot the problem:

1.Reset Microsoft Account: Try resetting your Microsoft account password. You can do this using a third-party device such as a cell phone, tablet, etc. by going to the Microsoft Account Recovery page and following the instructions to reset your password. After resetting the password, restart the computer and try creating the PIN again.

2.I would suggest that you can refer to the steps in Start your PC in safe mode in Windows - Microsoft Support to start your computer in safe mode.

Please create a new account in Safe Mode by following the steps below and see if the issue still persists under the new account.

• Search for CMD, then run it in administrator mode and enter the following command:
  

• After prompting the command to run successfully, enter the following command:
  

Note: USERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out PASSWORD.

Restart your computer and log in to the system with the new account, if there is no problem under the new account, then bind your Microsoft account under the new account, if it can be successful, then this may be a malfunction of the account configuration file, please refer to the following article to transfer your information to the new account:Fix a corrupted user profile in Windows - Microsoft Support ((The steps for windows 11 are the same as windows 10, please refer directly to the steps for windows 10)

Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.

Best regards

Brandon | Microsoft Community Support Specialist

 

Account Pin -not sign in pin

Thank you for the clarification, Marcos. Please provide more information by answering the following:

• May I know if your child has his own Microsoft account?
• Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
• Is it a standard user account or an account with admin rights?
• If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
• Which Windows edition is it? Is it Windows Home or Pro?

Sorry about the list of questions. However, knowing these details will help us figure this out.

Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
your apps, there are a few things you need to do first.

If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.





You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
2. Delete everything within that folder. To do so, you must be logged in as an administrator.
3. Go to Settings > Accounts > Sign-in Options.
4. Click Add a PIN and add a new PIN for your account.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.