Windows 10: how do i restore my photos after my bitlocker system reset?

I had a bitlocker alert come up and it wouldnt let me get into my computer and once i reset my computer all my photos were lost, when i say reset , it had to be a factory reset and now ive lost all my photos which a lot of them were very important

:)

 

Failed to perform System Restore and Reset.

Hi,



I realize that you are facing the issue with the mouse only during reset/recovery process of the system. Let me assist you.



To assist you better, write back to us with the following information.

• 
  Why exactly you are trying to perform system reset? Are you getting any error code, when trying to perform system reset?
  
• 
  What is the make and model of your system?
  

I suggest you to try creating system restore point manually and check if the restore point is visible or not.

Back up your Windows PC - Microsoft Support

Refer to the section: Create Restore Point.



As you are also unable to perform system reset, I suggest you to try resetting system using windows 10 installation media and check if it helps.

Recovery options in Windows - Microsoft Support

Refer: Reset your PC and Use installation media to restore or reset your PC.

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.



Thank you.

 

How to delete inactive System Image Restore Points in System Restore

Windows 10 64-bit.
When I click "show more restore points" in System Restore I see a bunch of old "system image restore points" that were deleted in past and do not correspond to any currently active restore points. Clicking any of these old restore points, I simply get an error message saying they could not be found, and to select another restore point instead.I would like to delete these restore points listings but have been unable to do so.
So far, I have tried steps mentioned below without any luck :

Disk Cleanup through (C Properties
Disable System Protection (OFF and ON) in System Protection for OS (C
Disk Space Usage to minimum (slider button all the way to the left then 'Delete all restore points for this drive'),
Delete all shown Restore points in CCleaner (the problem ones do not show here),
Reset Windows Backup to Default in Windows 10 with 'Reset_Windows_Backup.bat' utility.

Any suggestions highly welcome.

 

SYSTEM RESTORE

Hello Angel,

Windows 10 may have encountered a system conflict when it tried to perform a system restore. For us to better assist you on performing a system restore, kindly answer the following questions:

• What is the make and model of your computer?
• What is the exact error message are you getting? If possible can you send us a screenshot using the attach photo feature on your reply.
• What is the current build and version of your Windows 10? To check type in
  winver on the search bar and press Enter.

Meanwhile, for a walkthrough on how to perform a system restore, kindly follow the steps on this

article and see the section that says Restore from a system restore point.
On another note, we also suggest that you check the Windows Defender settings and lower down the security if it is on high security. This can also be another issue why it is preventing an update to be installed.

We'll be waiting for your reply.