Windows 10: How do I retrieve a recovery key for a laptop I bought from a friend?

Discus and support How do I retrieve a recovery key for a laptop I bought from a friend? in Windows 10 Software and Apps to solve the problem; I am wanting to factory reset my DELL Laptop and I am stuck at needing a recovery key I have the drive label #... Discussion in 'Windows 10 Software and Apps' started by Nancy Nunez1, Jun 16, 2025 at 7:32 PM.

  1. NANCY NUNEZ1
    Nancy Nunez1 Win User

    How do I retrieve a recovery key for a laptop I bought from a friend?


    I am wanting to factory reset my DELL Laptop and I am stuck at needing a recovery key I have the drive label #

    :)
     
    Nancy Nunez1, Jun 16, 2025 at 7:32 PM
    #1
  2. GHOSTYTUGBOAT38
    GhostyTugboat38 Win User

    A laptop without available recovery key

    I bought a computer from my friend. And he removed the device listed in his microsoft account, and I add the device to my account.

    However, last week, I ask the laptop company to repair my computer and when I get my computer back, it requires me to input the recovery key. However, neither my account or my friend's account could find the corresponding Key of it.
     
    GhostyTugboat38, Jun 16, 2025 at 7:38 PM
    #2
  3. AMRITA DASH
    Amrita Dash Win User
    Bitlocker recovery key retrieval - Last try

    Hello,

    Thank you for providing the steps. However my laptop is in no condition to work to disable the encryption. Is it possible to do it on someone else's laptop? Also, there are no recovery keys to be found in any of my Microsoft accounts associated with me. I have the numerical password retrieved from cmd via -manage bde - protectors -drive. However, i am unable to get the 48-bit key, as it not stored anywhere and I do not recall encrypting my drive.
     
    Amrita Dash, Jun 16, 2025 at 7:38 PM
    #3
  4. EDEN MORDEHAI
    Eden Mordehai Win User

    How do I retrieve a recovery key for a laptop I bought from a friend?

    Issue with BitLocker Recovery Key Retrieval

     
    Eden Mordehai, Jun 16, 2025 at 7:38 PM
    #4
Thema:

How do I retrieve a recovery key for a laptop I bought from a friend?

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