Windows 10: how do I scan,

I have a cannon MG6851 and have installed the Microsoft Scan App but the scanner doesn't seem to be recognised, despite the fact that I can print . How does one install the scanner please?

:)

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

 

Unable to scan photos and save to .jpeg format as Windows Fax and Scan has disappeared on Windows 10

Hi Janine,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about saving the photos to .jpeg format and scanning them on your device. We will help you in resolving the issue.

Do let us know the make and model of your compute and model of the printer you are using?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to follow the below steps to save the scanned copies to .jpeg format.

• Press Windows key from the keyboard, type Windows Fax and Scan
  and select it.
• Click on Scan from the left and click on
  New scan at the left top corner of the Toolbar.
• When the "New Scan" dialog box opens, click the "Profile" drop-down list and choose "Photo."
• Review the scanner settings. Make sure the printer/scanner is selected.
• Click "Preview" to see what the scan would look like. Edit the scan settings if needed. For example, you can change the
  output file type (.jpeg) or move the slides to adjust the brightness and contrast.
• Click "Scan." After the scanning is complete, click "Save As" on the toolbar and save the file under a new name.

Step 2: I suggest you to disable Windows Fax and scan features, restart the computer, enable the feature and check helps.

• Press Windows + X keys from the keyboard, click on Programs and Features.
• Click on Turn Windows features on or off from the left pane.
• Expand Print and Document services, uncheck the option
  Windows Fax and Scanon.
• Restart the computer and enable the feature.

For more details about scanner refer to the below link:

Scan app for Windows: FAQ

(Applies to Windows 10 as well)

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.