Windows 10: How do I set up Windows Hello if there is already one setup in the account to a computer I...

Been having a hard time figuring this out, already looked at other threads! All help is appreciated, thanks in advance.

:)

 

Unable to setup Windows Hello, error: incorrect pin

Hello,

Thank you for writing to Microsoft Community Forums.

May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

Do you have any other user account on the computer?

If yes, does Windows Hello work on that account?

If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

Please follow the steps below to remove and re-add the PIN:

• Press Windows logo key + I to open Settings.
  
• Select Accounts.
  
• Click on Sign-in options.
  
• Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
  
• After the pin is removed, please click on
  Add to setup pin for the account.
  
• After setting up a new PIN, try to set up Windows Hello.
  

Hope it helps.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Microsoft Account Setup New Computer

Hello, *Smile


It depends on what you are wanting this for.

Windows requires you to have either a local account or Microsoft account on the PC to be able to sign in and use Windows 10.

If you wanted to set this up without an account so whoever gets the PC can finish setting up Windows 10 with their own account, then you could do the tip under step 17 in the tutorial below for this.

If you just wanted to set up a local account instead of Microsoft account on the PC, then you could use step 24 in the tutorial below when you reach step 22.

*Arrow Clean Install Windows 10

 

Microsoft Account Setup New Computer

Thanks for the help!!!