Windows 10: How do I stop the computer from turning off?

I don't know if it's getting unplugged or what's happening. Lately there have been several updates. But sometimes I have to turn it on without knowing why, I select "Sleep" when I stop using it.

:)

 

Stopping computer

Hi Jean,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on the issue, it would be great if you can reply with the details requested below:

• When you say, “I make the order stop” how are you stopping the programs?
  
• Are you referring to “Restart/Shutdown anyway” option while turning off the computer?
  

You may want to check the settings mentioned below and see if that helps:



Disable Fast Startup:



If Fast Startup is enabled on the computer, I would suggest you to try disabling Fast Startup and check. Refer the steps mentioned below:

1. Press Windows + R, to open
   Run dialog box.
   
2. Type control and click on
   OK.
   
3. Click on Power Options.
   
4. Click on Choose what the power buttons do, and click
   Change settings that are currently unavailable.
   
5. Clear the checkbox for Turn on fast startup.
   
6. Click Save changes
   

Disable Hibernation:



Also, if you have enabled Hibernation, let’s try disabling Hibernation and check:

1. Type command prompt in the search bar.
   
2. Right click on the command prompt icon and select Run as administrator.
   
3. Now, paste the following command and hit Enter:
   powercfg /hibernate off.
   

For more information on disabling Hibernation, see
How to disable and re-enable hibernation on a computer that is running Windows.



If the issue persists, please reply us with detailed information on the issue to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Printing stopped with November upgrade

Hey Prestonpdx,

I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.

• 
  Press Windows key + R, type services.msc
  and press Enter.
  
• 
  From the list, locate Print Spooler service.
  
• 
  Double click on the service and select Stop.
  
• 
  Restart the computer, repeat step 1&2.
  
• 
  Double click on the service and check if the service is started.
  

Get back to us with the updated status, we’ll be glad to assist you.

Thank you.

 

WiFi refuses to turn on

Hello,

A quick question before we proceed:

Is your computer airplane mode is turn on?

I suggest you to go to the follow the below step and check if you’re able to toggle the Airplane mode:

• 
  Go to settings and click on Network & Internet.
  
• 
  Go to airplane mode and toggle.
  

I also suggest you to check if the function key for Wi-Fi works or not. Kindly
Refer to your computer manual to check which function key do so.

Reply with the necessary information to help you further.