Windows 10: How do I stop Windows 11 from randomly changing my audio device?

First up - Have I searched for this? Yes! I've found plenty of people asking the same question, but none of them ever seem to have received a solution, so I'm really hoping things may have changed by now? I have a Lenovo P1 running Win11 with Logitech Z623 speakers as the default audio device connected via the wired headphone socket using the "Realtek HD Audio 2nd device" driver and a Poly Voyager 2 headset as the default comms device via the Poly BT700 dongle and driver.I also have two external LG 24UD58 monitors and every few days - despite the fact that they don't even have speakers in t

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audio randomly stops working

Hello all,

My computer is currently connected to my Vizio E420-A0 TV (HDMI). My audio randomly stops working and the display audio device disappears. When it works I can see it in device manager:








And when it stops working it disappears:





The driver seems to be up to date:





Disconnecting and reconnecting the cable doesn't help or turning the TV off and on, but rebooting fixes it. Any ideas?

 

Audio devices randomly deactivated upon profile change

CPU Ryzen 9 5900X
RAM 32,0 GB

Edition Windows 11 Pro
Version 23H2

My PC us used by 2 people with their own profiles - Lets call them A (Admin) and B (User). Randomly (not always), when I switch from B to A, the audio menu in the taskbar of A becomes completely unresponsive, or changes between audio devices aren't executed.

In the event manager these events are listed under "Starting type of Service "Realtek USB Audio Driver" was changed to "deactivated"".

This only happens when switching from B to A, never from A to B

I am running the latest drivers, I reinstalled the audio device as well. This has been going on for months, and I have no idea how to fix it.

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.