Windows 10: how do i talk to an official technical support technician

Discus and support how do i talk to an official technical support technician in AntiVirus, Firewalls and System Security to solve the problem; i keep getting non Microsoft technicians . my new laptop my be compromised . please help me.... Discussion in 'AntiVirus, Firewalls and System Security' started by DaisyMcpeters, Aug 9, 2018.

  1. DAISYMCPETERS
    DaisyMcpeters Win User

    how do i talk to an official technical support technician


    i keep getting non Microsoft technicians . my new laptop my be compromised . please help me.

    :)
     
    DaisyMcpeters, Aug 9, 2018
    #1
  2. JOHAN45
    Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Aug 9, 2018
    #2
  3. CHUCKGREEN1
    ChuckGreen1 Win User
    technical support

    i need to talk with technical support
     
    ChuckGreen1, Aug 9, 2018
    #3
  4. MATTHEW_0207
    Matthew_0207 Win User

    how do i talk to an official technical support technician

    I had a very weird experience with a Microsoft Windows online technical support technician.

    I contacted the Microsoft online technical support through a online chat option because I had an issue with an app I purchased from the Store in Windows 10 on my desktop. A Microsoft online technical support technician asked me to download and install
    a remote control program "Support-LogMeInRescue" so that he can have an access to my desktop computer. After his technical help, I was answering a survey about the technician's service. Suddenly, my mouse cursor moved itself and rated everything 5 out of 5
    stars, then submitted the survey and closed the the chat window. I realize the remote control program was still running and the technician did all ratings for himself. I think the Microsoft online technical support staff who I relied on should not control
    my computer other than solving the issue I requested. He used my computer to manipulate my survey answer for his own benefit. I cannot believe this happened with a very well-known company like "Microsoft". I hope Microsoft has a stricter privacy policy to
    prevent this happening again.
     
    Matthew_0207, Aug 9, 2018
    #4
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how do i talk to an official technical support technician

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