Windows 10: How do I unprioritize audio calls

HelloThis may seem odd but every time i call someone so let's say discord and i try to watch a video or listen to music the audio quality is really really bad but when i leave the call and listen to music the audio quality is perfect, I'm unsure how to fix this and I've been dealing with this issue for al while and i need help.Sincerly,

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

no call audio on Lumia 900?

I purchased a Lumia 900 about 4 weeks ago and have started having the same issue. Periodically I loose all audio, the speaker works but there is no audio during calls. Today I lost all audio and tried the volume adjust during a call, powered down and
rebooted and still nothing..



I tried the listed suggestions and the only way I got the audio back was to lightly tap the ear piece.



Is this a common fault with the phone? Should I return it for a replacement?

 

Audio stuttering after wake

Hi, ShimmyW

Welcome to the Microsoft Community.



Knowing that you have problems with your audio after waking up from sleep, you can try the following suggestions:



1. Check for Hardware Conflicts:

• Open Device Manager.
  
• Expand the “System devices” category.
  
• Look for any devices with yellow exclamation marks or error messages.
  
• If you find any conflicts, try disabling or uninstalling the conflicting devices.
  

2. Test with External Audio Device:

• Connect an external audio device, such as headphones or speakers, to the computer.
  
• If the audio stuttering persists, it suggests a problem with the Realtek audio device or its drivers.
  

3. Disable Audio Enhancements:

• Go to Control Panel > Sound.
  
• Select the Realtek audio device as the playback device.
  
• Click on the “Properties” button.
  
• Go to the “Enhancements” tab.
  
• Uncheck all the enhancement options.
  

If the above steps do not resolve the issue, contact Gigabyte support for further assistance. They may be able to provide additional troubleshooting steps or replace the audio device if necessary.

Best Regards

Martin | Microsoft Community Support Specialist