Windows 10: how do sync my bt email to windows mail

how do i sync bt mail to windows mail

:)

 

Unable to sync BT mail account

My BT mail account has stopped syncing on my Windows 8.1 laptop.

I says my email address is "unavailable" and it cant sync.

My incoming and outgoing mail settings appear to be correct, any suggestions welcome.

 

Emails not syncing

Hi,



Thank you for writing to Microsoft Community Forums.



Seems that the mail app is not syncing the emails.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)

• What is the Version of Mail app installed?
  

• How did you configured the email accounts? (POP/IMAP/Exchange)

• Are you aware of any changes on the PC prior to this issue?
  

• When you access the emails on a browser, do you see all the emails?

Meanwhile, we would suggest you to reset
Mail & Calendar app

1. Press Windows + I key to open Windows
   Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Mail & Calendar app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Also, we would suggest you to perform these steps to update the app and check.

1. Open Microsoft Store app and
   click on the three dots (…) from the right top corner.
   
2. Now select Downloads and updates from the drop down.
   
3. Click on Get updates from the right top corner.
   
4. Restart the PC and then relaunch Mail app.

You may also refer this article for additional troubleshooting:

Email won't sync in Windows 10 Mail app

Resolve
sync issues in Mail and Calendar apps in Windows 10

To continue receiving emails update your BT email settings now



Let us know the results. We will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator

 

email not syncing

Hi Angela,

To assist you better, please provide us with information below:

• 
  Are you referring to the syncing of emails in Windows live mail or
  Mail App or mail client version of Outlook?
  

If you are referring to the Windows Mail App, I suggest you to follow the steps under the section
Change your email sync duration in the below link and check if the email are syncing.

Resolve sync issues in Mail and Calendar apps in Windows 10



Hope you can sync the emails.

Let us know if you need further assistance, we will be glad to help you.