Windows 10: how do we get an exact answer as to why we were blocked? Under Details, you ask us to "be...

Why have I been blocked case #1028072854, Kristine asked me specific questions about abuse and you rules, and none of them applied to me. This is the second time this has happened I have had many people accuse me of hiding behind the name of Walter Reed which is my given name and I will not be given derogatory comments from those people without responding back at them. I see all kinds of comments abut suggestion of killing and far greater negative comments due to conservative comments not being viewed as favorable.If you are going after me you should probably ban everyone on the forums. I have

:)

 

Can't Change MP3 Details

Hi David,

For us to better assist you, we'd like to ask a few questions with regard to changing the details of MP3 files.

• Are you getting any error messages when changing the details of a Mp3 file? If yes, what is the exact error message?
• Have you tried any troubleshooting steps before posting this concern? If yes, what are those?

Looking forward to your response.

 

blocked applications

Hi Eileen,

Windows Defender or another antivirus software will sometimes block a certain app or file from running or being installed. With this, you can check the
quarantine section of the antivirus program you are using to see which program is being blocked. To better assist you, we need the answers to the following questions:

• What is the exact error message did you receive after launching or running the app?
• Which antivirus program are you using?

In the meantime, we suggest disabling the Windows Defender SmartScreen and see if the app will run. To do this, simply follow the steps below:

• Type Windows Defender on the search box and click on the first option.
• On the left side of the window, click on the Window icon (App & browser control).
• On the SmartScreen for Windows
  Store apps column, select Off.

We are looking forward to your response.

 

update to Windows 10, version 1703, doesn't not install after shutdown/restart

Hello,

We would like to know more details about your concern regarding installation so we can better assist you. Kindly answer the following:

• Are you experiencing the exact issue as the original poster?
• What specific error message are you're getting?
• What steps have you tried? Have you also tried the suggested steps from the above post?

We look forward to your reply.