Windows 10: How do you fix the user profile service failure on a microsoft surface go?

The Geek Squad said that were not allowed to work on my device beyond level one service

:)

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

User Profile Service Service failed! User profile cannot be loaded.

Brink:
I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


SAM
This file is in use.
Enter a new name or close the file that's open in another program.

_______

I am at a loss, since I am not running any other program!

Any suggestions?

The SAM file is listed as being 64KB file size.

 

User Profile Service failure after download of 10.

Hi Ben,

Thank you for being part of Windows 10.

I appreciate you for providing details about the issue and we are happy to assist you.

Try the following methods and check if it works:

Method 1:

Please run Microsoft accounts troubleshooter
and check if it helps.

Refer this link:

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

If the issue persists then follow the below method.

Method 2:

I suggest you to start the User Profile Service and check if it helps.

Follow the below steps:

• Press Windows key + R from the Keyboard.
• Type services.msc and hit Enter.
• Search for User Profile Service.
• Double click on User Profile Service and click on Start button.
• Click on the dropdown list and set the Startup type to
  Automatic.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

Windows help & learning

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.